# Troubleshooting

This page contains tips for troubleshooting issues that you may encounter while using the Palantir extension for Visual Studio Code.

## Code Workspaces errors

VS Code in the Palantir platform uses the Code Workspaces infrastructure; refer to the [Code Workspaces troubleshooting page](../../code-workspaces/troubleshooting/index.md) for more information.

## VS Code Workspace fails to load or displays a blank screen

If VS Code fails to load or only displays a blank screen, there might be an issue with the browser cache. In this case, perform a hard reload of your browser page to resolve your issue.

* Hold `Cmd` (macOS) or `Ctrl` (Windows), then select **Reload**.
* Use `Cmd+R` (macOS) or `Ctrl+R` (Windows) to reload.
* In Chrome, open the **Developer Tools** panel by navigating to **View > Developer > Developer Tools** or using the `F12` key. Then, right-click the **Reload** button to the left of the search bar and choose **Empty Cache and Hard Reload**.