# Zendesk

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The Zendesk connector is a [Palantir-provided driver](../../data-integration/foundry-provided-drivers/index.md) for Zendesk.

To create a new Zendesk source, follow the [standard setup flow for Palantir-provided drivers](../../data-integration/foundry-provided-drivers/index.md#setup), then use the sections below for Zendesk-specific configuration and networking. For the complete property reference, see the [official Zendesk driver documentation ↗](https://cdn.cdata.com/help/FZK/jdbc/pg_connectionj.htm).

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## Supported capabilities

| Capability | Status |
|---|---|
| Exploration | 🟢 Generally available |
| Batch syncs | 🟢 Generally available |
| Incremental | 🟢 Generally available |
| [OAuth 2.0 authentication](#oauth-20-authentication) | 🟢 Generally available |
| [Table exports](#table-exports) | 🟢 Generally available |

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## Configuration

The properties below are mandatory or recommended.

| Property | Required? | Description | Default |
|---|---|---|---|
| [`AuthScheme` ↗](https://cdn.cdata.com/help/FZK/jdbc/RSBZendesk_p_AuthScheme.htm) | Mandatory | Whether to connect to Zendesk with User/(Password/APIToken), or OAuth. | `Basic` |
| [`URL` ↗](https://cdn.cdata.com/help/FZK/jdbc/RSBZendesk_p_URL.htm) | Mandatory | The URL is your Zendesk Support URL. | `https://{subdomain}.zendesk.com` |
| [`ApiToken` ↗](https://cdn.cdata.com/help/FZK/jdbc/RSBZendesk_p_ApiToken.htm) | Recommended | API token of the currently authenticated user. | — |
| [`InitiateOAuth` ↗](https://cdn.cdata.com/help/FZK/jdbc/RSBZendesk_p_InitiateOAuth.htm) | Recommended | Specifies the process for obtaining or refreshing the OAuth access token, which maintains user access while an authenticated, authorized user is working. | `REFRESH` |
| [`OAuthClientId` ↗](https://cdn.cdata.com/help/FZK/jdbc/RSBZendesk_p_OAuthClientId.htm) | Recommended | Specifies the client Id that was assigned when the custom OAuth application was created. (Also known as the consumer key.) This ID registers the custom application with the OAuth authorization server. | — |
| [`OAuthClientSecret` ↗](https://cdn.cdata.com/help/FZK/jdbc/RSBZendesk_p_OAuthClientSecret.htm) | Recommended | Specifies the client secret that was assigned when the custom OAuth application was created. (Also known as the consumer secret). This secret registers the custom application with the OAuth authorization server. | — |
| [`User` ↗](https://cdn.cdata.com/help/FZK/jdbc/RSBZendesk_p_User.htm) | Recommended | Specifies the user ID of the authenticating Zendesk user account. | — |

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## Networking

The table below lists the domains that the source must be able to access to run.

For each domain, add a corresponding [egress policy](../../administration/configure-egress/index.md). If the source is hosted on-premises and not directly reachable from Foundry, use an [agent proxy egress policy](../../administration/configure-egress/index.md#agent-proxy-egress-policies) instead. The agent host itself must also be able to reach the listed domains. See [using an agent as a proxy](../../data-connection/agent-proxy/index.md) for details.

| Domain  | Required |
|--- |--- |
| \<URL> | Always. URL connection property (i.e., `URL='https://subdomain.zendesk.com'`) |

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## OAuth 2.0 authentication

This connector supports OAuth 2.0 authentication. Follow the [OAuth 2.0 guidance for Palantir-provided drivers](../../data-integration/foundry-provided-drivers/index.md#oauth-20-authentication) to configure and authorize the connection.

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## Table exports

This connector supports table exports. Learn how to [set up a table export](../../data-connection/export-overview/index.md#table-exports).

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