# Freshdesk

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The Freshdesk connector is a [Palantir-provided driver](../../data-integration/foundry-provided-drivers/index.md) for Freshdesk.

To create a new Freshdesk source, follow the [standard setup flow for Palantir-provided drivers](../../data-integration/foundry-provided-drivers/index.md#setup), then use the sections below for Freshdesk-specific configuration and networking. For the complete property reference, see the [official Freshdesk driver documentation ↗](https://cdn.cdata.com/help/GFK/jdbc/pg_connectionj.htm).

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:::callout{theme="neutral" title="Beta"}
The Freshdesk connector is in the [beta](../../platform-overview/development-life-cycle/index.md) phase of development and may not be available on your enrollment. Functionality may change during active development.
:::

## Supported capabilities

| Capability | Status |
|---|---|
| Exploration | 🟡 Beta |
| Batch syncs | 🟡 Beta |
| Incremental | 🟡 Beta |
| [Table exports](#table-exports) | 🟡 Beta |

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## Configuration

The properties below are mandatory or recommended.

| Property | Required? | Description | Default |
|---|---|---|---|
| [`APIKey` ↗](https://cdn.cdata.com/help/GFK/jdbc/RSBFreshDesk_p_APIKey.htm) | Mandatory | The API key used for accessing your Freshdesk account. | — |
| [`Domain` ↗](https://cdn.cdata.com/help/GFK/jdbc/RSBFreshDesk_p_Domain.htm) | Mandatory | Domain is used for accessing your Freshdesk account. | — |

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## Networking

The table below lists the domains that the source must be able to access to run.

For each domain, add a corresponding [egress policy](../../administration/configure-egress/index.md). If the source is hosted on-premises and not directly reachable from Foundry, use an [agent proxy egress policy](../../administration/configure-egress/index.md#agent-proxy-egress-policies) instead. The agent host itself must also be able to reach the listed domains. See [using an agent as a proxy](../../data-connection/agent-proxy/index.md) for details.

| Domain  | Required |
|--- |--- |
| \<Domain>.freshdesk.com | Always. Domain connection property |

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## Table exports

This connector supports table exports. Learn how to [set up a table export](../../data-connection/export-overview/index.md#table-exports).

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